My accounts email server is closing - Guild Wars Forums

Obrien Xp · Dec 19, 2010, 07:08 PM // 19:08

So I made my account a while ago and I've been told that you cannot change the account username and that support will use that email to contact you.

Now this email provider is closing down its service...

So what can I do now? So far I'm contacting support and changing all the email contacts to my new email.

I just don't want to one day have anet try and contact me and have that email invalid.

End · Dec 19, 2010, 07:13 PM // 19:13

If your not linked to a nc master account you can still change your email...

If you are linked....sucks to be you..support won't do it for you in most cases.

Obrien Xp · Dec 19, 2010, 07:16 PM // 19:16

Well I sort of had to get the master account in order to get the free xunlai pane, and I'm going to assume that I'll need it in order to link to gw2.

I changed the contact email for the nc account so I'm assuming that anet will use that one now.

Do I need the email that I made the account on for anything anymore?

End · Dec 19, 2010, 07:17 PM // 19:17

Quote:

Originally Posted by Obrien Xp

Well I sort of had to get the master account in order to get the free xunlai pane, and I'm going to assume that I'll need it in order to link to gw2.

I changed the contact email for the nc account so I'm assuming that anet will use that one now.

Do I need the email that I made the account on for anything anymore?

Not really needed although it can at times be useful when trying to recover a hacked account.

dljesse · Dec 19, 2010, 09:06 PM // 21:06

Since you have a master account, just change the email associated with the master account. After you link GW to a master account, it's impossible to change your GW email, but any emails related to GW will get to sent to your master account email, and the GW email only functions as a login username, nothing else. So even though your email is shutting down, you can still use the defunct email to log in to GW.

*Darcy* · Dec 19, 2010, 09:38 PM // 21:38

We often recommend to players to use a one-time email address to register a new account. If you don't use that email address for anything else then it is less likely to be a source for stealing your account.

As long as your Contact email is valid, you will not have any problems. ArenaNet will send any required correspondence to both addresses.

Obrien Xp · Dec 20, 2010, 02:15 AM // 02:15

Perfect, this alleviates all my concerns.

Thanks again Q&A

Dec 19, 2010, 07:08 PM // 19:08	#1
Obrien Xp Krytan Explorer Join Date: Jan 2009 Location: Canada Guild: The First Dragon Slayers [FDS]	My accounts email server is closing So I made my account a while ago and I've been told that you cannot change the account username and that support will use that email to contact you. Now this email provider is closing down its service... So what can I do now? So far I'm contacting support and changing all the email contacts to my new email. I just don't want to one day have anet try and contact me and have that email invalid.

Dec 19, 2010, 07:13 PM // 19:13	#2
End Forge Runner Join Date: Jan 2008 Location: Rubbing Potassium on water fountains. Guild: LF guild that teaches MTSC (did it long ago before gw2 came out and I quit...but I barely remember) Profession: N/A	If your not linked to a nc master account you can still change your email... If you are linked....sucks to be you..support won't do it for you in most cases.

Dec 19, 2010, 07:16 PM // 19:16	#3
Obrien Xp Krytan Explorer Join Date: Jan 2009 Location: Canada Guild: The First Dragon Slayers [FDS]	Well I sort of had to get the master account in order to get the free xunlai pane, and I'm going to assume that I'll need it in order to link to gw2. I changed the contact email for the nc account so I'm assuming that anet will use that one now. Do I need the email that I made the account on for anything anymore?

Dec 19, 2010, 09:06 PM // 21:06	#5
dljesse Ascalonian Squire Join Date: Dec 2007	Since you have a master account, just change the email associated with the master account. After you link GW to a master account, it's impossible to change your GW email, but any emails related to GW will get to sent to your master account email, and the GW email only functions as a login username, nothing else. So even though your email is shutting down, you can still use the defunct email to log in to GW.

Dec 19, 2010, 09:38 PM // 21:38	#6
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	We often recommend to players to use a one-time email address to register a new account. If you don't use that email address for anything else then it is less likely to be a source for stealing your account. As long as your Contact email is valid, you will not have any problems. ArenaNet will send any required correspondence to both addresses.

Dec 20, 2010, 02:15 AM // 02:15	#7
Obrien Xp Krytan Explorer Join Date: Jan 2009 Location: Canada Guild: The First Dragon Slayers [FDS]	Perfect, this alleviates all my concerns. Thanks again Q&A